Privacy Policy
Last updated: July 11, 2026
Introduction
Filament Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website filamentlabs.xyz and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or project consultation
- Subscribe to our newsletter or communications
- Interact with our website
This information may include:
- Name
- Email address
- Phone number
- Project details and requirements
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of visit
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process your project requests and provide quotes
- Send you updates about your projects
- Improve our website and services
- Analyze website usage and trends
- Send promotional communications (with your consent)
- Comply with legal obligations
Cookies and Tracking Technologies
Our website currently does not use cookies for tracking or analytics purposes. If we implement cookies in the future, we will update this policy and obtain your consent where required by law.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, hosting services).
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent at any time where we rely on consent
To exercise these rights, please contact us at info@filamentlabs.xyz.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@filamentlabs.xyz
Website: filamentlabs.xyz